Coaching is an educational process, which helps individuals or teams function better. The goal of coaching is for leadership, managers, and employees to develop a useful way of thinking about the organizational process. Viewing the workplace in a broader way and understanding predictable patterns that naturally occur allow for clarity when emotional reactivity has replaced thinking. Coaching encourages employees to question how beliefs and perceptions shape behaviors and decisions. Coaching fosters an increase in communication, listening, analyzing, self-management, and the skill of giving feedback to others.

President
Gordon Petersen
MSW, LICSW,CEAP
e-mail Gordon